Shipping
Please note that we are a small team; we pack and ship all online orders from the store. We do our best to fulfill all orders within 1-2 working days of purchase, however, depending on volume of orders, delays can occur. Thanks for your kind understanding.
If you have any queries related to your order, please get in touch.
UK Delivery (Mainland)
1-2 Working Days: £6.99
Orders over £150: Free UK delivery
For mainland UK orders we use DHL Parcel UK tracked shipping. Unfortunately we are currently unable to deliver to P.O. Boxes & BFPO addresses
Our shipping cut off time is 12pm, after this time the parcel may be dispatched the following day.
For deliveries to the Scottish Highlands and Islands there will be a 2-4 working day delivery time.
UK Collect in Store
1-2 Working Days: £0
Our free collect in store service is available in our London Notting Hill store. Orders placed before 12pm GMT will be available for collection in store from 1pm next working day. During sale periods there may be a slight delay.
We will email you when your order is ready for collection. You will need to bring your order confirmation email and the card that you paid with. If you paid using PayPal, please bring the card associated with your PayPal account.
If you haven't collected your order after 14 days, we'll send you an email to remind you. If you still haven't collected your order after 28 days, it will be returned back into stock and we will refund you. This should take 3–5 working days to reach your account.
UK Delivery (N.I. & Offshore)
2-5 Working Days: From £14
For offshore UK orders we use DHL Express. Unfortunately we are currently unable to deliver to P.O. Boxes & BFPO addresses
Our shipping cut off time is 12pm, after this time the parcel may be dispatched the following day.
Russia, Belarus, Ukraine Shipping
As logistics companies suspend business relations with Russia following its invasion of Ukraine, we are not able to ship orders to Russia, Belarus and Ukraine at the moment.
EU / USA Delivery (Duties & Taxes Paid)
EU 2-5 Working Days: From £27
USA 3-7 Working Days: From £25
For European Union and USA orders we use duties and taxes paid (DDP) tracked shipping DHL Express.
At checkout any relevant duties and taxes will be added to your order to ensure there are no additional fees or paperwork at a later stage.
Non EU/ ROW Delivery (Duties & Taxes Unpaid)
Europe (Non EU) 3-5 Working Days: From £25
Asia 5-10 Working Days: From £26
Oceania 5-10 Working Days: From £24
Canada 3-7 Working Days: From £16
Middle East 5-10 Working Days: From £28
South America 5-10 Working Days: From £40
ROW 5-10 Working Days: From £25
For Non EU and ROW orders we use duties and taxes unpaid (DDU) tracked shipping with DHL Express.
Charges such as taxes and duties will be excluded from checkout. Once shipped DHL will get in touch with you to charge any relevant fees, for which the recipient will be responsible for.
Failure to pay these additional fees may cause unexpected delays to your order.