Epic Day Pack Black

UK Mainland
Standard Delivery (1-2 working days): £6.99
Collect in Store: Free

UK Offshore (incl N.I)
2-5 Working Days: From £14

For all mainland and majority of offshore UK orders we use DPD tracked shipping. UPS will occasionally be used for offshore shipping if it is faster than DPD. Unfortunately we are currently unable to deliver to P.O. Boxes.

Our shipping cut off time is 12pm, after this time the parcel may be dispatched the following day.

For further information please visit our shipping page.

EU 2-7 Working Days: From £27

For European Union orders we use duties and taxes paid (DDP) tracked shipping with DHL.

At checkout any relevant duties and taxes will be added to your order to ensure there are no additional fees or paperwork at a later stage.

For further information please visit our shipping page.

USA 3-7 Working Days: From £25

For USA orders, parcels will be sent via tracked shipping using DHL.

As of 29 August 2025, the United States has suspended the previous $800 de minimis duty exemption. This means that all commercial imports, regardless of value, are now subject to customs duties, taxes, and clearance fees upon entry into the U.S.

Orders are shipped on a DDU (Delivered Duty Unpaid) basis. Under this arrangement, the retailer is responsible for delivering the goods to the U.S., but the customer is legally responsible for paying all applicable import duties, taxes, and customs clearance fees.

Please note: if a parcel is refused or returned due to non-payment of duties or other charges, and additional customs or return costs are incurred, we reserve the right to deduct these costs from your refund.

For further information please visit our shipping page.

Europe (Non EU) 3-5 Working Days: From £25

Asia 5-10 Working Days: From £33

Oceania 5-10 Working Days: From £39

Canada 3-7 Working Days: From £28

Middle East 5-10 Working Days: From £59

South America 5-10 Working Days: From £40

ROW 5-10 Working Days: From £26

For Non EU and ROW orders we use duties and taxes unpaid (DDU) tracked shipping with DHL.

Charges such as taxes and duties will be excluded from checkout. Once shipped DHL will get in touch with you to charge any relevant fees, for which the recipient will be responsible for.

Failure to pay these additional fees may cause unexpected delays to your order.

VAT is deducted on orders outside of the EU, apart from the USA where it is included as part of duties & taxes paid shipping.

All calculations will be automatically adjusted during the checkout stage.

USA

Orders are sent DDU (Delivered Duty Unpaid); this means that the retailer is only responsible for delivering the goods to a specified location, but the customer is responsible for all import duties, taxes, and customs clearance fees.

Unfortunately, we have no control over these charges, and are currently unable to calculate the cost, as customs policies and import duties vary widely from country to country.

Please be aware that failure to pay any outstanding fees may delay your order.

Please note: if a parcel is refused or returned and incurs customs or return fees, we reserve the right to deduct these costs from your refund.

EU

For orders going to the EU, duties and taxes will be included within the final cost. At checkout any relevant duties and taxes will be added to your order to ensure there are no additional fees or paperwork at a later stage.

ROW

For orders going to the rest of the world, we use duties and taxes unpaid (DDU) tracked shipping with DHL.

Charges such as taxes and duties will be excluded from checkout. Once shipped DHL will get in touch with you to charge any relevant fees, for which the recipient will be responsible for.

Unfortunately, we have no control over these charges, and are currently unable to calculate the cost, as customs policies and import duties vary widely from country to country.

Please be aware that failure to pay any outstanding fees may delay your order.

Online & Collect In Store Orders

We offer returns on unworn items within 28 days of receipt.

Unfortunately fragrance and underwear once opened cannot be refunded.

In order to process the return for your online order, please visit our returns centre.

Please kindly note that we do not offer direct exchanges. As such, we kindly ask you to return your item and repurchase the desired item.

In Store Orders

For orders bought in-store, orders can only be exchanged or a credit note given upon presentation of a valid receipt.