Hebe Lamp Short Blue & Natural
Description
Ferm Living
Founded by designer Trine Andersen, Danish label Ferm Living creates products for a modern lifestyle in a Scandinavian spirit where design, quality and nature are inseparable. Enjoy retro-inspired cushion, rugs & kitchen essentials in muted colour palettes and premium materials.
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FAQ
How much is UK Delivery (Mainland & Offshore)?
UK Mainland
Collect in Store: £0
1-2 Working Days: £6.99
1-2 Working Days (over £150): £0
UK Offshore (incl N.I)
2-5 Working Days: From £13
For all mainland and majority of offshore UK orders we use DPD tracked shipping. UPS will occasionally be used for offshore shipping if it is faster than DPD. Unfortunately we are currently unable to deliver to P.O. Boxes & BFPO addresses
Our shipping cut off time is 12pm, after this time the parcel may be dispatched the following day.
For further information please visit our shipping page.
How much is EU/USA Delivery?
EU 2-5 Working Days: From £15
USA 3-7 Working Days: From £16
For European Union and USA orders we use duties and taxes paid (DDP) tracked shipping with UPS.
At checkout any relevant duties and taxes will be added to your order to ensure there are no additional fees or paperwork at a later stage.
For further information please visit our shipping page.
How much is ROW Delivery?
Europe (Non EU) 3-5 Working Days: From £25
Asia 5-10 Working Days: From £22
Oceania 5-10 Working Days: From £24
Canada 3-7 Working Days: From £16
Middle East 5-10 Working Days: From £28
South America 5-10 Working Days: From £40
ROW 5-10 Working Days: From £25
For Non EU and ROW orders we use duties and taxes unpaid (DDU) tracked shipping with UPS.
Charges such as taxes and duties will be excluded from checkout. Once shipped UPS will get in touch with you to charge any relevant fees, for which the recipient will be responsible for.
Failure to pay these additional fees may cause unexpected delays to your order.
Do you deduct VAT for non EU countries?
VAT is deducted on orders outside of the EU, apart from the USA where it is included as part of duties & taxes paid shipping.
All calculations will be automatically adjusted during the checkout stage.
Do I have to pay customs and import charges?
EU & USA
For orders going to the EU and USA, duties and taxes will be included within the final cost. At checkout any relevant duties and taxes will be added to your order to ensure there are no additional fees or paperwork at a later stage.
ROW
For orders going to the rest of the world, we use duties and taxes unpaid (DDU) tracked shipping with UPS.
Charges such as taxes and duties will be excluded from checkout. Once shipped UPS will get in touch with you to charge any relevant fees, for which the recipient will be responsible for.
Unfortunately, we have no control over these charges, and are currently unable to calculate the cost, as customs policies and import duties vary widely from country to country.
Please be aware that failure to pay any outstanding fees may delay your order.
How do I return or exchange an item?
Online & Collect In Store Orders
We offer returns and exchanges on unworn items within 28 days of receipt.
Unfortunately fragrance and underwear once opened cannot be refunded or exchanged.
In order to process the return or exchange, please visit our returns centre.
In Store Orders
For orders bought in-store, orders can only be exchanged or a credit note given upon presentation of a valid receipt.
